How To Motivate Staff Who Are There For A Short Time

Improve employee morale to motivate your staff.

The restaurant industry is one of the biggest employers in the United States. In fact, according to restaurant.org, there are more than 14 million restaurant employees in the US.

The Bureau of Labor Statistics shows that 10% of the workforce is made up of restaurant employees, and restaurants continue to be one of the strongest job creators.

Yet, with this plethora of job openings and employees, the restaurant industry is ripe with turnover.

To help you avoid turnover, especially with your part-time and seasonal staff, we look at how to motivate staff who are there for a short time.

Utilize Full-Time Staff

Use your regular staff members to train and partner with your short-time staff.

This goes a long way toward making your seasonal team members feel welcome.

Assign a full-time employee to each one of your short-time employees either for training or a re-fresher if they are returning employees.

Make sure your full-time employees know what is expected of them. You want them to train your short-time staff and explain how each aspect of the job is done.

This mentor relationship makes your short-time employees feel valued and appreciated.

Show Your Appreciation

One of the best ways to motivate staff is to say thank you and to recognize their achievements. (tweet this)

Employees who feel appreciated and comfortable in their jobs also perform better than those who don’t feel that way. Because your employees are important to the overall customer service at your restaurant, make sure they feel appreciated so they can pass on the good will.

For example, your short-time staff member does a really great job of taking a table’s order and providing customer service. Make sure you recognize it. Just a simple, “good job,” will suffice.

This is also good to remember for all of your employees. Something that only takes you a few seconds goes a long way to making your employees feel part of the team.

You can also choose to recognize employees in a group setting such as regular staff meetings.

It’s also good to remember that if you are employing Millennials and the younger set to reinforce them a lot. They’ve grown up expecting it, and if you don’t provide positive reinforcement, they won’t show the motivation necessary to be a team player.

Give Them the Big Picture

While your short-time employees may think of your restaurant as just a way to make a few dollars, it’s up to you to show them the big picture.

You want to help them understand why it’s important for them to do a good job while providing excellent service. Show them how doing their job well will help them in the long term.

Consider beginning each shift with a quick two-minute pep talk. Explain how you want your restaurant to be your customers’ go-to and to do that you not only have to provide great food but excellent service.

Help your staff members understand that providing a great customer experience is up to them.

Make It Enjoyable

It’s no “fun” working at a job that isn’t enjoyable.

Restaurants who make work fun may enjoy less turnover and better employee morale. (tweet this)

Does this mean you have to spend a lot of money to make things fun? Not necessarily.

Consider quarterly team-building and fun activities. After hours, invite your employees to share a meal together. Have holiday parties. Do what you can to make work fun for your employees, and you’ll find this motivates your short-time, full-time and seasonal staff members.

Happy staff is motivated staff.

Communicate

Make time for your staff, and you’ll find this provides excellent motivation.

Set aside a regular time to meet with your employees and discuss their job as well as their aspirations. Find out what makes them tick.

Just showing interest in their lives can help your short-time staff members feel a part of your restaurant’s team. Show an interest by asking about school, vacation, family, their weekend and more.

An open-door policy is another way to make short-time staff feel welcome, so make sure you are available to your employees. Let your staff know they are welcome to share ideas, complaints and concerns with you.

Offer Incentives

Another way to motivate your staff is to have an end-of-season celebration where you reward staff who performed well.

Your short-time staff will look forward to the party and the prizes. You can give away gift cards and movie passes as well as small gifts. This encourages your staff to perform well so they can earn the rewards.

Do Something as a Group

Another way to motivate staff is to get together in a social atmosphere outside of your restaurant.

Play in a softball league or begin a bowling team. For those who are not athletic, do something crafty together like a painting or ceramics afternoon workshop.

Volunteer together and create even stronger bonds.

Develop friendships outside of your restaurant, and you’ll motivate your staff and build camaraderie.

Conduct Exit Interviews

If you want to retain your current short-time staff the following year, it’s a good idea to have exit interviews.

This is your employee’s chance to tell you how they feel about their jobs, and it gives you insight into what you are doing right and where you can improve.

Exit interviews show your employees you care about their opinions.

Final Thoughts

Now that we’ve answered the question of how to motivate staff who are there for a short time, it’s time to put these strategies into practice.

While many restaurants rely on seasonal employees such as high school and college students or people who want extra work at certain times of the year, the trick is to keep them coming back season after season.

It’s helpful to you if they return year after year because these workers are already trained, and you don’t have to invest time and money into training new employees.

Yet, reducing seasonal turnover is hard. The best way to do it is to engage your short-time employees by offering them incentives to keep them coming back and by working hard to make them feel like part of the team.

Have you found ways to motivate staff who are there for a short time? If so, we’d love to hear about them. Please share them here!

Images: Khachik Simonian and Patryk Sobczak

Thai Cuisine Is Great For Our Health

Thai food is among the most nutritious cuisines in the whole world. If you’re one of those who are still don’t know what exactly Thai food got to offer especially on taste and benefits  to one’s health, then you should probably give Thai cuisine a try.

Why thai food is very good for your health

Apart from the numerous health benefits associated with the ingredients used in the preparation of Thai food, the manner and method of making and serving the dishes makes it unique. The inclusion of vegetables, spices and herbs in its preparation come with even more benefits. Below are some of… Read more at World of Healthy Tips

The moment you get to know what Thai cuisine really tastes like, there’s a great chance that you will get hooked and fall in love with Thai food. In case you’re a beginner at relishing or already a huge fan of Thai cuisine, the great part is that most of the popular and delicious Thai food are already widely available worldwide.

The Many Health Benefits Of Consuming Thai Food

Well, Thai food is quite similar to other types of Asian food but comprises of abundant wonderful flavors, spices and textural variety. Apart from that there are a flurry of health benefits of consuming such food which can fully be attributed to some of the amazing ingredients (like example turmeric, galangal, coriander and lemongrass) utilized in the preparation of Thai cuisine. In fact the… Read more at Thai Square

Raw Diet Recipe – Thai Salad Amazing Dressing Vegan Easy Healthy

The idea is that heating food destroys its nutrients and natural enzymes, which is bad because enzymes boost digestion and fight chronic disease. In short: When you cook it, you kill it. They claim that a raw food diet can clear up headaches and allergies, boost immunity and memory, and improve arthritis and diabetes. Think uncooked, unprocessed, mostly organic… Watch here

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Hungry Patrons Eat With Their Eyes – Get Your Signage Right

Your signage is an integral part of your restaurant marketing.

According to the Healthy Professor, we do indeed “eat with our eyes.”

Why is this? It’s because the way food looks is one of the first criteria we use to judge the food we are about to eat.

And, when it comes to restaurants, the other visual aspects matter as well.

That’s why in this article we look at how hungry patrons eat with their eyes and why you need to get your signage right.

Let’s look at how to get your signs just right to promote your restaurant.

Stay True to Your Brand

For a cohesive brand image, your signage should reflect the ambiance of your restaurant, your menu, and the rest of your advertising materials. (tweet this)

Use the same logo, color scheme and feel for your signage as you would your website and your online marketing. This helps create a cohesive, memorable look.

For example, choose colors and fonts and stick with them. When visitors see your color scheme, you want their brains to register your restaurant.

When it comes to signage promoting your brand, think your outdoor and indoor signs, windows, your menu, your table tents, and all of your advertising collateral. It should all match.

Make Your Signage Noticeable

If diners can’t see your signage, they certainly can’t see your restaurant or get a feel for what’s inside.

In this case, bigger is usually the way to go to ensure your patrons can find you.

Consider those passing by on foot, bike, car or bus. Can they all see your signage? Is it large enough? Is it at the right height?

Look at All Angles

Your sign should be large enough to be noticeable from all angles. In other words, you want traffic from all positions to be able to see your sign.

It also pays to consider whether there are some potential impediments to your sign. Are trees in the way? If so, be sure to trim them. Is your sign too short that people in cars can’t see it?

Consider your sign from a number of alternate views so you can hit as many people as possible.

Make Your Sign Visible 24/7

You never know who is driving by, so you want to make sure your sign is also visible from all angles during the night as well as the day. (tweet this)

This means either buying a lighted sign or using lighting to highlight your signage. For example, shining a light on your sign during the nighttime hours.

If you buy a lighted sign, consider LED lights as they are brighter than traditional lights and save energy.

Get creative with your signage, but don’t overdo it. Simple is always better.

Be Creative

If your space doesn’t allow for large signs, it’s time to get creative.

You can use your window space, your awning or your restaurant entrance. You can even set a freestanding sign outside on the sidewalk, just make sure it works with your image.

Consider using your restaurant’s outside architecture to highlight your signage.

Get Animated

Electronic billboard signs are creeping up all over the world. They are eye-catching and grab your patrons’ attention.

In the right place, an animated sign can work. In addition to highlighting your restaurant and your logo, digital signs allow you to show photos of food and the inside of your restaurant.

As you get animated, you’re truly helping hungry patrons eat with their eyes.

Keep It Simple

When it comes to signage, the simpler, the better.

Passersby have just a few seconds to catch your sign, so you don’t want to complicate it with too much text, dark colors or a drab look.

Make sure your sign is simple, to the point, and very eye-catching. Think about your fonts and your colors and make sure they’re as easy to read close-up as they are at a distance.

Use a Tagline

One way to build your brand and entice hungry patrons is to use a very short tagline.

Consider these short statement examples:

• Family owned
• In business since 1940
• Food made with love
• Traditional Naples Pizza

This signage is best used on windows, inside or on collateral.

Tips for Signage

Next, let’s look at some designer-approved tips for designing your outdoor signage:

• Use light colored fonts on dark backgrounds or dark fonts on light backgrounds. Just make sure there is plenty of contrast for the eye.
• Don’t use script fonts. Use fonts that readers can easily read from far away and close-up.
• Look at your sign closely – make sure there is nothing extraneous that might be distracting to the eye of people driving by.
• Keep to your brand – colors, font and logo.
• Use a contrasting color scheme.

Post a Menu Outside Your Door

If you’ve traveled to tourist destinations, you’ve probably noticed that most restaurants have their menu posted right outside the door.

This is another way to encourage hungry patrons to walk into your restaurant. Consider this an extension of your larger, outdoor signage.

Take a tip from the restaurants in tourist or big cities, and make sure your menu is accessible right outside your door.

Use your menu as an advertising piece to catch hungry patrons with their eyes. Photos and well-thought-out descriptions of your menu items are a best bet.

Promote Specials

You can also post these on the menu outside your door or on a free-standing sign.

Posting your specials is another way to get hungry patrons inside your restaurant.

Make sure that your chosen method is easy to change as you’ll likely change it daily or weekly.

Pay the same attention to this sign as you would your larger signs. Keep to your fonts, logo, color and brand identity.

Final Thoughts

Our senses guide our experiences. Because of this, many people make essential purchasing decisions from the way something looks at first glance.

This is why getting your signage right matters so much. From the signs outside your restaurant to your inside décor and your menu, it all can affect your bottom line.

Your signs are the first way you catch the attention of passersby or those looking for a place to eat.

The signage outside your restaurant conveys to potential diners what they might find in your restaurant.

Entice your customers by providing professional, decorative and functional signage to direct diners inside. Make sure it’s consistent with your brand, and you’ll help your hungry patrons right in the door.

Do you have an online website with an interactive menu that’s attractive to your customers and site visitors? Your website is an extension of your signage and as such needs a responsive, mobile-friendly, interactive website. It’s the ideal way to highlight your restaurant while appealing to your customers.

At Restaurant Engine, we build responsive, mobile-friendly restaurant websites. Contact us today for your free website consultation. We are here to help you update your website and stand out in the crowd so you can stay ahead of your competition.

Images: Jesse Collins and James Sutton

Have You Tried Galangal a.k.a. “Thai Ginger”?

If you like eating Thai food, then you may know that Galangal is the ginger used in authentic Thai cuisine. Galangal has its own unique flavor compared to your conventional ginger. Know a little bit more about what it is and why you should try this unique flavorful root.

Ingredient Spotlight: Galangal, the ‘Thai Ginger’ You Need in Your Pantry

Did you know that galangal has been known to Europe since the Middle Ages? That’s hard to believe, since many of us have never heard of it. Upon first glance, galangal looks very similar to ginger; it’s a knobby, strange-looking root that has light-colored skin and protruding white stems with pink tips. Chances are, though, you’ve tasted galangal at least once in your life, especially if you are a fan of Thai food. It is a… Read more at One Green Planet

Galangal’s medicinal benefits is quite the same to that common ginger. It can cure an upset stomach and nausea. Galangal has antiseptic properties and is packed with antioxidants, which can make skin healthier. Its anti-inflammatory properties help in targeting arthritis.

From Galangal to Basil: Spices That Make Thai Food So Healthy

Thai cuisine boasts of certain indigenous ingredients that not only go splattering in the wok but are also gifted with a number of medicinal qualities.  From curing digestive troubles, relieving common cold and flu to reducing blood pressure, boosting immunity, aiding in detoxification and much more… Read more at NDTV.com

What is the Difference Between Ginger and Galangal??!

If you’ve ever visited an Asian grocery store and saw something that looked like ginger, but wasn’t, then you’ve come across galangal. In this video… Watch here

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Have You Tried Galangal a.k.a. “Thai Ginger”? syndicated from http://www.thaispices.com

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Online Ordering Apps Your Customers Will Love

Drive business with your own branded online ordering app.

In today’s fast past, ultra-competitive world, every second counts.

This is why it’s so important you capture your potential customers right where they are, and that is usually on their mobile phones.

In this article, we look at online ordering apps your customers will love. We think you’ll love them, too, as they provide your customers instant access to your menu.

Online ordering apps can integrate with your website as well, making your entire online ordering strategy work together. (tweet this)

Another benefit of online ordering apps is that you can often incorporate your loyalty programs right into the apps. This increases diner participation and encourages new diners to download your app.

Apps are a huge draw for your customers who are always using their smartphones. Apps also allow you to advertise promotions and enhance your upsell strategies, encouraging your customers to order more than they often would in-restaurant. (tweet this)

Now, let’s look at online ordering apps your customers will love.

Chow Now

With Chow Now, you can process orders through a branded mobile app as well as your website, Facebook business page, Google Search Listing, Yelp, Bing, Zagat and more.

Chow Now makes taking orders a breeze for your diners.

The reason your customers will love Chow Now is that the app meets them where they are. For example, if your customers are using social media, they can order without having to leave.

It’s easy on your end, as well. You are notified once new orders come in. This usually happens using a tablet near your point of sale system, allowing you to take care of orders immediately.

With Chow Now, you can set delivery zones, add specials and make quick changes to your menu. In addition, they’ll build you custom iPhone and Android apps.

Expect set-up fees and ongoing monthly fees.

Zuppler

If you want to use Zuppler, you need a website or mobile app already in place. Their system allows you to add online ordering capabilities to both.

It’s super easy for you and your customers. All you have to do is upload your menu items to Zuppler, and they’ll provide you with customizable menus that you can add to your website, app and social media pages.

Again, meeting customers where they are, your diners can click on these menus to easily place their orders. You receive them by either fax, email, or through your point of sale system.

Your customers will appreciate finding coupon codes and promotions right next to your menu items.

Expect monthly fees to use this system.

Online ordering meets your customers where they are – on their smartphones.

GrubHub

Well-known GrubHub is a customer favorite.

The bonus with GrubHub is that they do the marketing for you. Not only are they an online ordering tool, but customers visit GrubHub to find a place to eat that delivers.

GrubHub “learns” what its customers like to eat and even makes suggestions to help them find food. Your customers can search by area, restaurant name, menu item and cuisine.

This service lets your customers place online orders, free of charge. They also showcase reviews, coupons and deals in addition to offering customer service to diners.

You can accept mobile orders from the GrubHub website, and you can also accept them through your own website and app.

GrubHub then charges you based on the amount of business they get for your restaurant.

eHungry

When it comes to pricing, eHungry does not have any set-up or monthly fees and no contracts. They take their fee after you get the orders.

Their system comes fully loaded and includes iPhone and Android apps. You can also use it on your website.

Your customers browse your menus, and they can pay for their orders using a credit card or PayPal.

It’s then up to you to decide how you want to accept orders – for pickup, delivery or dine-in. This system informs you of orders through fax, email, tablet, eHungry’s dashboard, phone calls or automated texts.

Their system also allows you to shower customers with coupons and promotions, targeted at your re-ordering customers.

Splick-It

This platform creates custom branded mobile app ordering as well as applications for your website.

Splick-It also features in-app payment, and marketing and loyalty options for your apps. In-app payments is a feature that your customers will love because of its ease of use.

You can use Splick-It’s app platform, or you can integrate the ordering and payment API into the apps and website you already have.

A great feature for you is that you can integrate Splick-It with your point of sale system. In addition, it supports beacon-based ordering, email marketing and your loyalty program.

Seamless

Another app your customers will love is Seamless.

Why? They’ll love it for its search capabilities. Consider the weekend you’re visiting New York City, and you’re looking for a place to eat. Your search will pull up more than 6,000 restaurants.

Your customers can search by ratings, price, distance, fees, delivery minimums, specials and cuisine. They can also search multiple choices at the same time.

Final Thoughts

Online ordering apps your customers will love are good for your restaurant.

Mobile ordering is skyrocketing, and your customers are demanding it.

According to one study, 25% of people have at least one restaurant app on their mobile phones.

What’s more, another study found that 56% of guests order from a restaurant’s website online daily, weekly, or monthly, while just 43% order “rarely” or “never.”

If you don’t have online ordering available through an app or on your restaurant’s website, you’re missing out.

Research from GrubHub points out most restaurants average a 50% increase in revenue and a 20% increase in takeout order volume when using an online ordering app.

By incorporating online ordering apps into your digital marketing, you’ll increase your restaurant’s reach, provide your customers with what they want when they want it, all while increasing your bottom line.

With an online ordering app, you can offer location-based deals, loyalty and referral programs, increased sales with the Millennial crowd and more meals served every day.

Isn’t it time you added value to your restaurant by making ordering easy and intuitive for your customers?

Do you have an online website with an interactive menu that’s attractive to your customers and site visitors? Your restaurant needs a responsive, mobile-friendly, interactive website. It’s the ideal way to highlight your restaurant while appealing to your customers.

At Restaurant Engine, we build responsive, mobile-friendly restaurant websites. Contact us today for your free website consultation. We are here to help you update your website and stand out in the crowd so you can stay ahead of your competition.

Images: Ilya Pavlov and Cel Lisboa

 

Thai Curries, Pad Thai And More Thai Food!

Thai cuisine can be infinitely delightful and wonderful, with its different kinds of curries and noodles. But the best of Thai cuisine it is not always the vegetarian-friendly dishes, Thai cusine also has many delicious dishes that includes seafood, beeef or chicken.

Vegetarian Thai Recipes: Pad Thai, Curries And More

Sure, simply removing the chicken from Pad Thai could still lead to an enjoyable meal of nutty aromas, but there are more inventive ways for vegetarians and vegans to partake in Thai cuisine. The vegetarian Thai recipes we’ve discovered include vegetarian staples such as quinoa, tofu and chickpeas, but they also venture into the… Read more at Huffingtonpost.com

Thai cusine has some of the world’s most delicious vegan dishes that you can not find anywhere else. Check out the top eight vegan Thai dishes that you should try!

8 Irresistible Vegetarian Thai Dishes

Meat-ridden sois (streets) and carnivore-friendly menus may have some vegetarians and vegans feeling disheartened while in Thailand. Do not be dismayed, though — Thailand has some of the most delicious vegetarian dishes that you can not find anywhere else. Here, discover the… Read more at TheCultureTrip.com

Pad Thai Recipe + Vegan Fish Sauce | Healthy & Simple

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10 Of The Most Laughable Customer Complaints

The customer is always right. Or, is she?

We’re sure you’ve heard some great customer complaints at one time or another in your restaurant.

For this article, we decided to cull the Internet for 10 of the most laughable customer complaints.

The food industry is often unforgiving, and you know customers sometimes have unrealistic expectations – we highlight the hilarious ones here.

#1: Spelling Their Problem in Ketchup

Customer service is an integral part of your restaurant, and when it goes awry, some customers may take matters into their own hands. (tweet this)

Customers at one restaurant waited 30 minutes to be served. Frustrated, they used what they had at their disposal to convey their anger.

Written in ketchup and underlined in mustard, they wrote their complaint out for all to see: “We waited 30 minutes, no service.”

While it isn’t funny for a customer to be left waiting like it, we do think their choice of message humorous and clever.

#2: A Husband for One

This unhappy customer left a note on the receipt for her server. It said, “He’s my husband! Find your own! Good luck!”

The woman left this comment, along with a smiling, winking face, to her waitress who obviously paid too much attention to the customer’s husband.

Well, the waitress posted the receipt on Facebook as well as a letter to the customer. The post went viral, the customer retaliated, and the whole thing turned into a “she said, she said.”

Words were bantered about concerning husbands, poor service and jealousy.

This fight surely turned personal, and we can’t help but wonder how the husband felt during the long conversation.

#3: The Upside Down Pizza Box

This story is definitely laughable as it involves a high level of stupidity.

A guy ordered a pizza and had it delivered to his house. It arrived on time, just like promised.

Yet, when he opened the pizza box, he was instantly unhappy because it wasn’t what he ordered. There were no toppings, cheese or sauce. It was just bread.

Really?

This disgruntled customer hit Twitter to complain, and the pizza company apologized for the mistake.

Yet, it appears they hadn’t really made one.

This smart customer had opened the pizza box from the bottom!

#4: Ice, Ice, Baby

It seems that some customers are driven by their need for ice.

One time a man visited a restaurant with his family on Thanksgiving. He sat down, pointed at his glass of ice water, screaming, “Ice,” at the server.

The server nodded with understanding that he was right, there was ice in his water.

The man continued to point and holler, “Ice.” The server finally learned from the man’s spouse that what he wanted was a glass of plain ice.

When the kind-hearted server returned, the man suddenly found whole sentences with which to berate his server for not reading his mind.

Provide great customer service to fill your tables.

#5: Gluten – Not for Me

This laughable customer moment involves gluten, but in a most unique way.

A brick oven pizza restaurant had a big open kitchen with an obviously visible oven.

When a customer walked in, she demanded not to sit next to the oven because she was allergic to gluten. It appears she thought that by sitting next to the oven, the “essence” of the gluten coming from the ovens would cause her problems.

The hostess did her best to accommodate the woman. Even though none of the tables were right next to the oven, the woman wanted to be as far away as possible.

We are left to wonder if the “aroma” of the gluten affected her.

#6: Filthy Counters – Not Really

Just imagine a woman walks in and demands a frozen drink with a different kind of lid then your restaurant normally provides. To be accommodating, you agree.

In the middle of making the drink, your co-worker asks you a question, and you answer.

Then, the customer yells at you to do your job.

Which, you, of course, continue to do. While doing so, you put both types of lid on the counter because you actually need one of them to make the drink.

When you serve the drink, the customer loses it and screams at you for placing the lid on the filthy counters.

Well, this actually did happen, but there’s more to the story.

The customer went on to scream at the barista, accusing her of never bathing or washing her clothes.

Unbelievably, the woman grabbed her drink and informed the employee she wasn’t going to pay for the drink because the employee was disgusting.

The employee didn’t let her get away with it, grabbed the drink and threw it away.

This disgruntled customer walked off while screaming she’d get even with the barista.

#7: An Excellent Bottle

In one restaurant, a diner ordered a bottle of champagne that was listed as “excellent” on the menu.

The diner drank all but one glass left in the bottle and sent it back for a full refund.

Apparently, it wasn’t as excellent as he thought.

#8: Too Short Noodles

In another restaurant, a guest ordered spaghetti and then complains about it to his server.

When asked what was wrong, the man said it tasted great, and the portion size was perfect, but the spaghetti was too short.

He wanted shorter spaghetti, something more like chicken soup noodles.

That certainly ruins the whole twist-the-spaghetti-around-the-fork aspect.

#9: Plain, Or Not So Plain

A customer walked back to the counter at an airport Burger King, furious. He nearly threw his sandwich and receipt at the counter.

Angrily, he told the cashier he messed up the order.

The Burger King employee looked at the ticket and informed the man that he ordered his sandwich plain, and that’s what he’d gotten.

The customer continued to complain by pointing to the picture on the display menu. He wanted to know why his burger didn’t have all the fixings on it like in the photo.

He was looking for the lettuce, tomatoes, etc. that was shown in the picture.

The Burger King employee kindly asked him if he’d wanted those items on the side.

The man said he wanted them on his sandwich because that’s what the burger was supposed to come with.

The employee, said, “You ordered it plain.”

The customer, getting testier, told the employee that he did indeed want it “plain,” just like the picture.

The very frustrated Burger King employee informed the customer that plain doesn’t mean with all the toppings.

While laughable, we’re sure this was a exasperating interchange!

#10: The Mistaken Vegetarian

One woman ordered Chicken Parmesan. When she received her order, she took a bite, and then asked the server if there was really chicken in it.

The server told her, “Yes, of course there is.”

The woman broke down crying because she was a vegetarian. She then asked to see the manager.

One wonders just what she read on that menu!

Final Thoughts

There you have it – 10 of the most laughable customer complaints.

It seems that you can’t please everyone all the time, and on occasion, there’s nothing you can do to prevent irrational out-of-control customers! (tweet this)

We do, however, always advocate for great customer service.

Have you heard some laughable customer complaints in your restaurant? We’d love to hear them. Please share them with us and our readers below!

Images: Seth Doyle and Alex Holyoake

Health Benefits of Thai Food

Thai cooking has ingredients that has a lot of health benefits and immune system-boosting nutrients. To be able to take advantage of these health benefits, it’s highly recommend to try and eat Thai cuisine which uses the freshest and healthiest ingredients.

Is Thai Food Good for You?

Thai cuisine is one of the healthiest foods you can eat. In fact, several Thai dishes, such as Tom Yum Soup, are currently under scientific study for their incredible health benefits (see Thai Soup Under Study). Of course, it’s already known that many of the fresh herbs and spices used in Thai cooking – such as turmeric, galangal, coriander, lemongrass, and… Read more at AboutFood

Authentic Thai cuisine is as delicious as it is healthy, making it one of the few cuisines in the world that you can indulge in without the guilt. Here are some of the healthy ingredients that you will find in some of you favorite Thai dishes.

3 Healthy Ingredients Commonly Found in Thai Food

Thai food is packed with aromatic spices that come together to form the perfect blend of sweet and savory. Spices contain tons of vitamins and minerals; the more natural the source, the higher the nutritional value. That’s why Thai Chef Restaurant grows all their own herbs and spices, including… Read more at NearSay.com

Thai Detox Tea – Lemongrass & Pandan

Lemongrass and pandan tea is made using both the stalks of the lemongrass plant and the leaves of the pandan plant. On their own or when combined, these plants can improve a number of health conditions and help increase the level of wellness for almost everyone. Alone, the pandan plant has been discovered to be a successful means of treating headaches and… Watch it here

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Why the Most Expensive Player in Football Doesn’t Matter

Twenty-four percent of all NFL games are decided by three-points or less. If that happens this weekend at the 51st Super Bowl, all the glory (or the blame) will fall on Matt Bryant (placekicker, Atlanta Falcons) or Stephen Gostkowski (placekicker, New England Patriots). It seems reasonable to give them the credit, but in this case […]

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Our Commitment to Immigrants and Refugees

General Assembly is an international community, made up of over 1 million technologists, entrepreneurs, business leaders, educators, and creators from all over the world. GA was was founded on a global vision of the world that represents how people today work and live — and it’s clear that the future of tech, innovation, and entrepreneurship […]

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Disgusting Octopus is as Chewy as Bubble Gum! | Kitchen Nightmares